Fictor DNA is a corporate division of Fictor created to guide the Group's strategic decisions, serving as a compass for best practices in governance, social and environmental responsibility.
What many people know as ESG, at Fictor, it is translated into a division that is part of the day-to-day running of the departments, permeating all lines of business and creating long-term, measurable and scalable commitments to build a better future together.
The ESG Report 2023 presents the corporate governance, environmental responsibility and social impact practices adopted by Fictor. The document details our strategies for sustainable growth, based on ESG indicators, promoting environmental, social and governance equity.
By sharing our journey of evolution and of learning, we reinforce our commitment to good business practices, transparency and sustainable development alongside our employees and partners.
ISO 9001 defines an international standard for quality management systems, ensuring that products and services consistently meet customer needs. This certification reinforces our commitment to continuous improvement, operational excellence and customer satisfaction.
ISO 14001 recognizes our sustainable and efficient management of environmental impacts. This certification guarantees that we implement responsible practices to preserve the environment, use natural resources efficiently and reduce our ecological footprint.
We are certified by Great Place to Work (GPTW), an international recognition that highlights Fictor's organizational culture, based on respect, valuing people and professional development. We provide a positive and inclusive working environment for our employees.
Compliance with the GDPR (General Data Protection Regulation) reinforces our commitment to information security, transparency and the privacy of clients and employee data. We have implemented strict procedures to guarantee the protection and integrity of information in all operations.
We have achieved the Gold Seal in Compliance, a recognition that reflects our commitment to ethics, continuous monitoring, ongoing improvements, and the consolidation of a culture of integrity at all levels of the organization.
We have received the Gold Seal in LGPD (Brazilian General Data Protection Law), which attests to the excellence of our data protection practices. This recognition reaffirms our commitment to privacy, information security, and continuous improvement in data governance.
We value transparency and integrity in all operations. Our Reporting Channel is a safe and confidential environment for reporting any misconduct or ethical and legal irregularities. Your contribution strengthens our culture of transparency and corporate responsibility.
We are always available to answer questions and receive suggestions. Contact us using the form below or through our official service channels. Our team will be pleased to assist you.
